GlenOak Senior Advisors — Terms of Service
Effective date: February 6, 2026
1) Acceptance of terms
These Terms govern your use of the GlenOak Senior Advisors website and online intake experience (the “Service”). By using the Service, you agree to these Terms and our Privacy Policy.
2) What we do (and don’t do)
What we do
We collect information through an online intake form, generate a senior-care guidance report, and—if you ask us to—share your inquiry with one independent local senior-care advisor in your city so they may follow up with you.
What we don’t do
We do not provide medical, legal, or financial advice; operate a phone concierge; or guarantee placement, pricing, availability, or outcomes.
All advisors are independent third parties responsible for their own services.
3) Eligibility
You must be at least 18 years old and capable of entering a binding agreement.
4) Your permissions to us
By submitting information, you:
Consent to receive communications related to your inquiry
Authorize disclosure to one local advisor if you request a connection
Represent that information you provide is accurate and that you have the right to provide it
You may withdraw consent for future sharing by contacting us. Prior disclosures must be managed with the advisor directly.
5) No professional advice
All outputs are informational only and are not medical, legal, financial, or professional advice. Always consult qualified professionals.
6) Acceptable use
You agree not to:
Use the Service unlawfully or fraudulently
Interfere with system security or functionality
Submit information through automated means without permission
Scrape, harvest, or misuse content or data
Use the Service to train generalized AI models
We may suspend or terminate access for violations.
7) Intellectual property
The Service and its content are owned by GlenOak or its licensors. We grant you a limited, non-exclusive, revocable license for personal, non-commercial use.
8) Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES.
9) Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY WILL NOT EXCEED US $50 OR THE AMOUNT YOU PAID US IN THE THREE MONTHS PRIOR TO THE CLAIM, WHICHEVER IS GREATER.
10) Indemnification
You agree to indemnify GlenOak against claims arising from your use of the Service or violation of these Terms.
11) Governing law and dispute resolution
These Terms are governed by New York law. Disputes will be resolved by binding individual arbitration under JAMS rules, with a class-action waiver, as detailed in the original structure.
12) Changes and termination
We may modify the Service or these Terms at any time. Continued use constitutes acceptance.
13) Contact
GlenOak Senior Advisors
Email: [email protected]
Address: 4938 Hampden Ln., #552, Bethesda, MD 20814